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Cookie Policy

How Residents Guide uses cookies and similar technologies across residents.guide, local market sites, listings, accounts, guides, reviews, communications, business tools, and related services.

Last Updated: May 29, 2026

Overview

This Cookie Policy explains how Residents Guide uses cookies and similar technologies across residents.guide, local market sites, listings, accounts, guides, reviews, communications, help center pages, business tools, community features, and related services.

Cookies and similar technologies help Residents Guide operate the platform, remember preferences, improve performance, support security, understand usage, measure engagement, and provide a better experience for residents, businesses, and visitors.

This Cookie Policy should be read together with the Residents Guide Privacy Policy and Terms of Service.

What Cookies Are

Cookies are small text files placed on your browser or device when you visit a website. They help a site remember information about your visit, such as preferences, session activity, login status, or settings.

Residents Guide may also use similar technologies, including pixels, tags, scripts, local storage, session storage, software tools, and other tracking or measurement technologies.

How Residents Guide Uses Cookies

Residents Guide may use cookies and similar technologies to operate and maintain the platform, keep users signed in, support account access, remember preferences, protect platform security, prevent fraud or misuse, understand visitor activity, improve pages and features, measure guide and listing engagement, support business tools, support help center experiences, measure communication performance, and improve resident and business experiences.

Residents Guide may also use cookies to support advertising, retargeting, or promotional measurement where applicable.

Types of Cookies We May Use

Essential Cookies

Essential cookies are required for the platform to function properly. They may support login sessions, account access, security, page loading, form submissions, fraud prevention, user preferences, and core platform operations.

Because essential cookies are necessary to provide the platform, they cannot be disabled in certain platform settings.

Performance and Analytics Cookies

Performance and analytics cookies help Residents Guide understand how visitors use the platform. These cookies may collect information about page visits, guide views, listing views, search activity, referral sources, device type, browser type, general location, session activity, and platform performance.

This information helps Residents Guide improve content, features, listings, navigation, resident discovery, business visibility, and overall platform performance.

Functional Cookies

Functional cookies help Residents Guide remember choices and preferences. These may include saved settings, display preferences, location preferences, language preferences, form progress, account preferences, and similar user-experience settings.

Communication and Support Cookies

Communication and support cookies may help Residents Guide provide help center features, support messaging, contact tools, account assistance, notifications, and related communication experiences.

These cookies help maintain continuity when users request help, submit questions, interact with support, or move between support pages and platform pages.

Advertising and Promotional Cookies

Residents Guide may use advertising or promotional cookies to understand the effectiveness of marketing campaigns, measure business visibility, support retargeting, limit repeated messages, understand referral activity, and improve promotional experiences.

These cookies may help Residents Guide measure whether residents or visitors interact with guides, listings, offers, events, business pages, sponsored content, featured placements, or promotional materials.

Security and Fraud Prevention Cookies

Security and fraud prevention cookies help protect Residents Guide, users, businesses, accounts, listings, and platform activity. These cookies may help detect suspicious activity, prevent unauthorized access, reduce spam, protect forms, and support platform integrity.

First-Party and Third-Party Cookies

Residents Guide may use first-party cookies set directly by Residents Guide and third-party cookies set by service providers that help operate, secure, analyze, support, communicate, measure, or improve the platform.

Third-party cookies may be used by providers that support hosting, analytics, payments, communication tools, support tools, embedded content, maps, advertising, measurement, security, or other platform operations.

Residents Guide does not control every third-party cookie or external website. Third-party services may have their own privacy policies, cookie policies, and settings.

Cookies and Business Listings

Cookies may help Residents Guide understand how users interact with business listings, claimed listings, verified listings, enhanced listings, featured placements, sponsored placements, offers, events, contact buttons, directions buttons, website buttons, reservation links, booking links, and other listing actions.

This information may be used to improve resident discovery, platform performance, business tools, listing quality, reporting, and promotional measurement.

Cookies and Guides

Cookies may help Residents Guide understand how users interact with guides, articles, neighborhood pages, category pages, collections, recommendations, event content, and related editorial content.

This may include information about page views, engagement, searches, clicks, referral sources, device types, and general usage patterns.

Cookies and Accounts

If you create or use an account, cookies may help Residents Guide keep you signed in, remember account settings, support saved content, support reviews or comments, maintain session security, and improve account features.

Cookies may also support resident accounts, business accounts, profile features, community features, listing management, and related platform tools.

Cookies and Communications

Cookies and similar technologies may be used to support or measure communications from Residents Guide, including email engagement, link clicks, notification performance, campaign performance, support interactions, and platform messages.

This helps Residents Guide improve communications, reduce irrelevant messages, and understand which content, guides, listings, events, or business tools are useful.

Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to block cookies, delete cookies, receive warnings before cookies are stored, or limit certain types of tracking.

If you block or delete cookies, some Residents Guide features may not work properly. This may affect login sessions, saved preferences, account features, support tools, forms, listings, reviews, comments, offers, events, and other platform functionality.

Where available, Residents Guide may provide cookie consent tools or preference settings that allow users to manage certain non-essential cookies.

Browser Controls

Your browser may allow you to block cookies, delete cookies, clear site data, limit third-party cookies, use private browsing modes, manage tracking prevention, or set cookie preferences by website.

Browser controls vary by browser and device. Review your browser’s help section for instructions.

Do Not Track and Privacy Signals

Some browsers or devices may send “Do Not Track” or similar signals. Because there is no consistent industry standard for responding to these signals, Residents Guide may not respond to all such signals in the same way.

Where legally required and technically supported, Residents Guide may recognize certain browser-based privacy preference signals.

Changes to This Cookie Policy

Residents Guide may update this Cookie Policy from time to time to reflect changes in technology, law, platform features, business operations, cookies, service providers, or related practices.

When changes are made, Residents Guide may update the “Last Updated” date or provide notice through the platform, help center, email, or other reasonable methods.

Continued use of Residents Guide after changes are posted means you accept the updated Cookie Policy.

Contact Information

For general questions, support requests, or inquiries about this Cookie Policy, contact:

General Inquiries: [email protected]

Official Correspondence:
Residents Guide LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States

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